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Library Technology Services: LTS New Users Guide

Resources from Library Technology Services, for library employees

Library Technology Information

 

Library Technology Services Help Desk

Outlook

Email Lists

Data Storage

  • Recommended data storage solutions are:
    • OneDrive (individual work data)
    • Teams (department, committee, other groups, and shared work data)
  • OneDrive (formerly U-drive) is for individual work data 
  • Departmental files: Z drive (mapped automatically) and Teams, depending on the unit
  • Employees are encouraged to save data to OneDrive as that is backed up
  • Manually map any additional storage drives that may be required for your job: https://support.microsoft.com/en-us/help/4026635/windows-map-a-network-drive
  • UF Information Security Policies: https://security.ufl.edu/faculty-staff/

Printing

  • Department printers are managed by Xerox.
  • If your Xerox printer is having issues please report it to your department Xerox contact and they will submit the request to Xerox directly.
  • To check your default printer in Start button > Settings > Devices > Printers & Scanners.
  • For privacy and security, some Xerox printers allow Secure Print; easily configured on your PC. https://www.support.xerox.com/en-us/article/en/C0aGqXSALH8dR0mV8qp0f7

Office Phone

Mobile Devices

Remote Access to your office computer

  • From a library staff PC: Start button > type “Remote Desktop” or “mstsc” into Search box > select Remote Desktop Connection
    • Type your computer name like this:  UFLIBSXXXX.ad.ufl.edu, but use your PC service tag (serial number) in place of the XXXX
  • From offsite:
    • Install and connect to UF VPN: https://it.ufl.edu/ict/documentation/network-infrastructure/vpn/
    • Open your personal device’s Remote Desktop application
      • Type your computer name like this:  UFLIBSXXXX.ad.ufl.edu, but use your PC service tag (serial number) in place of the XXXX
      • You may need to authenticate as: UFAD\yourGatorlinkusername

Attending remote training, meetings, etc.

  • Test connectivity well before the session begins. You may open a Grover ticket for assistance or to request any hardware needed such as a webcam or headset.

General Computer Information

  • All technology issues will need a Grover request submitted before a Library Technology Services representative can help you. https://apps.uflib.ufl.edu/Grover/
  • Please log off your computer every day. Do not power off.
  • Computer patches are released periodically depending on severity. Please be aware that some patches will reboot your computer.
  • Monitors will go to sleep after 10 minutes of inactivity.
  • Computers need to be either installed on the top of your desk or in a cradle mounted under your desk. Computers should never be placed on the floor. This will shorten the life of the computer as it will ingest more dust into the fans.
  • If you require ergonomic items for your computer please schedule an ergonomic evaluation through the Facilities & Security Department.
  • Please try to keep separate business and personal email accounts. It promotes a better work-life balance, organization, and privacy concerns.

Pre-Installed Software:

  • Microsoft Office 2019
  • Internet Explorer 11
  • Microsoft Edge
  • Silverlight 5
  • SQL Native Client
  • SCCM software portal (pre-approved software for you to install on your computer):
    • 7-Zip
    • Alma offline client
    • Apple iTunes
    • Audacity
    • Bulk Rename Utility
    • Classic Sticky Notes
    • DLC Toolbox
    • Draw i.o
    • Dropbox
    • Endnote Plugin
    • GIMP
    • Google Chrome
    • Greenshot
    • Handbrake
    • IrfanView Plugin
    • MacroExpress
    • MarcEdit 7
    • Mendeley Reference & Desktop
    • Mozilla Firefox
    • Notepad++
    • OCLC Connexion
    • Scantailor
    • SMaRT Tools
    • SpineOMatic
    • Tableau Reader 2021
    • Teams Machine Wide Installer
    • VLC Media Player
    • Zoom Meetings
    • Zoom Outlook Plugin
    • Zotero

Additional Software or Hardware Requests

  • Open a Grover “Hardware/Software” request for any items that you need. These requests will go to your supervisor for approval before moving through the Library Technology Services process.

UF Online Resources

Zoom:                https://ufl.zoom.us/

Dropbox:            https://cloud.it.ufl.edu/uf-dropbox/

OneDrive:          https://it.ufl.edu/services/gatorcloud-onedrive-uf

G Suite:              https://cloud.it.ufl.edu/collaboration-tools/g-suite/

UFIT Training:    https://training.it.ufl.edu/

Research Apps:  https://www.rc.ufl.edu/about/ufapps-for-research/

UFApps:              https://info.apps.ufl.edu/

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