Library Programs and Services by
The ninth edition of this popular overview of the various programs and services offered by libraries offers best practice and useful tips for implementing them effectively. Building on the strong foundation of the previous editions, award-winning author G. Edward Evans returns with a new co-author, Stacey Greenwell, for this update that combines their signature style of textbook readability, informality, and sometimes humor, as well as their knack for balancing foundational topics and new trends. A new feature in this edition is the incorporation of the concept of "library social work" through "Social Work Connections" sidebars in each chapter. Anecdotes throughout the text and "Career Connections" sidebars offer practical advice and specific current examples. Greenwell and Evans have combined several chapters from the previous edition and expanded discussions of new trends while retaining and updating the fundamentals. The ninth edition is a welcome update for library and information science courses and a valuable handbook for public services librarians.
Reference and Information Services: An Introduction by
From the ongoing flood of misinformation to the swift changes occasioned by the pandemic, a myriad of factors is spurring our profession to rethink reference services. Luckily, this classic text is back in a newly overhauled edition that thoughtfully addresses the evolving reference landscape. Designed to complement every introductory library reference course, Cassell and Hiremath's book also serves as the perfect resource to guide current practitioners in their day-to-day work. It teaches failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Guided by a national advisory board of educators and experts, this thoroughly updated text presents chapters covering fundamental concepts, major reference sources, and special topics while also offering fresh insights on timely issues, including a basic template for the skills required and expectations demanded of the reference librarian; the pandemic's effect on reference services and how the ingenuity employed by libraries in providing remote and virtual reference is here to stay; a new chapter dedicated to health information, with a special focus on health equity and information sources; selecting and evaluating reference materials, with strategies for keeping up to date; a heightened emphasis on techniques for evaluating sources for misinformation and ways to give library users the tools to discern facts vs. "fake facts"; reference as programming, readers' advisory services, developmentally appropriate material for children and young adults, and information literacy; evidence-based guidance on handling microaggressions in reference interactions, featuring discussions of cultural humility and competence alongside recommended resources on implicit bias; managing, assessing, and improving reference services; and the future of information and reference services, encapsulating existing models, materials, and services to project possible evolutions in the dynamic world of reference
Verified: How to Think Straight, Get Duped Less, and Make Better Decisions About What to Believe Online by
These days, the world wide web has become the Wild West. We are faced with a seemingly endless source of information, all of it difficult to evaluate. Trusted sources can be full of ads, bad actors can slip under the radar, and seemingly questionable databases might hold a helpful treasure trove. Historian Sam Wineburg and media literacy guru Mike Caulfield are here to help with this informative, approachable guide to navigating the internet. With this illustrated tool kit, readers will learn to identify red flags, get quick context, and make better use of common tools like Google and Wikipedia that have the ability to help and hinder in equal measure.
Autoethnography for Librarians and Information Scientists by
Autoethnography for Librarians and Information Scientists illustrates that autoethnography is a rich qualitative research method that can enhance understanding of one's own work experiences, whilst also facilitating the design of tailored experiences for a variety of audiences. Highlighting common challenges and clarifying how autoethnography can be combined with other research methods, this book will empower librarians and information scientists to conceptualise topics for autoethnographic research, whilst also ensuring that they adhere to strict ethical guidelines.
Visual Research Methods: An Introduction for Library and Information Studies by
Visual Research Methods: An Introduction for Library and Information Studies is the first book to focus on visual methods in LIS, providing a comprehensive primer for students, educators, researchers and practitioners in the field. Contributed chapters in the book showcase examples of VRM in action and offer the insights, inspirations, and experiences of researchers and practitioners working with visual methods.
Making Sense of Business Reference by
"It reads as if you have an expert coach in business reference helping you each step of the way." That's how Academic BRASS summarized the first edition of this unique, unparalleled resource authored by Ross, a past winner of the Gale Cengage Learning Award for Excellence in Business Librarianship. Now she's revised and updated it to tackle even more "bizref" headscratchers related to investment and finance, consumer behavior and statistics, company, and industry research. In addition to general reference strategies in each chapter that give you the lay of the land, inside you'll find overviews of more than fifty databases for articles, company and industry, directories, consumer, international, or raw data; 33 real-life "Stumper" questions, all new for this edition, drawn from librarians in the field; why asking "who cares about this kind of question" reveals potential sources; techniques for applying reference interview techniques to business questions; advice on where to find the numbers for answering finance questions; expanded coverage of venture capital research and business information literacy; "Start Making Sense" suggestions for further skill-building; and questions to consider when building a bizref collection. This is the guide to keep at your side when serving business students, job-seekers, investors, or entrepreneurs in your library.
Research and Documentation in the Digital Age by
Develop your authority as a researcher and establish the skills you need to find, evaluate, and document sources for better research assignments in over 30 disciplines with Research and Documentation in the Digital Age.
The Self As Subject: Autoethnographic Research Into Identity, Culture, and Academic Librarianship by
Using autoethnography as their research method, the 21 academic librarian authors of The Self as Subject: Autoethnographic Research into Identity, Culture, and Academic Librarianship investigate aspects of what it means to be a librarian. Starting with a reflective examination of themselves, they each investigate questions of culture, values, and identity. The Self as Subject presents a collection of reflective narratives that, taken together, explore the varied dimensions of librarianship in the present moment. It also examines autoethnography’s potential to help librarians answer questions that cannot be answered by traditional, empirical research methods and to reveal voices that are obscured by aggregations of data.
Fundamentals of Government Information: Mining, Finding, Evaluating, and Using Government Resources by
Government data and resources are uniquely useful to researchers and other library users. But without a roadmap, sifting through the sheer quantity of information to find the right answers is foolhardy. The first edition of this text is well established as an essential navigational tool for both LIS students and professionals; now this newly revised, peer-reviewed update is even more attuned to new sources and types of government information and how best to locate them. Unmatched in its scope, this book covers such key topics as- the history of government information, from its colorful beginnings to the era of Wikileaks, Edward Snowden, and data breaches;- how to think like a government documents librarian in order to find information efficiently, plus other research tips;- all types of law resources and information, including public laws and the U.S. Code, Case Law and the judicial branch, and regulations;- Congressional literature, from bills and committee hearings to the U.S. Congressional Serial Set;- patents, trademarks, and intellectual property;- census data, educational information, and other statistical resources;- health information, with an in-depth look at the Patient Protection and Affordable Care Act and the trend toward and impact of online medical records; and- science, environmental, and energy resources from agencies like the Environmental Protection Agency and the Department of Energy.Exercises throughout the text support instruction, while the approachable and well-organized style make it ideal for day-to-day reference use.
The Oxford Guide to Library Research by
The information world has undergone drastic changes since the publication of the 3rd edition of The Oxford Guide to Library Research in 2005, and Thomas Mann, a veteran reference librarian at the Library of Congress, has extensively revised his text to reflect those changes. This book will answer two basic questions: First, what is the extent of the significant research resources you will you miss if you confine your research entirely, or even primarily, to sources available on the open Internet? Second, if you are trying to get a reasonably good overview of the literature on a particular topic, rather than just "something quickly" on it, what are the several alternative methods of subject searching - which are not available on the Web - that are usually much more efficient for that purpose than typing keywords into a blank search box, with the results displayed by relevance-ranking computer algorithms?This book shows researchers how to do comprehensive research on any topic. It explains the variety of search mechanisms available, so that the researcher can have the reasonable confidence that s/he has not overlooked something important. This includes not just lists of resources, but discussions of the ways to search within them: how to find the best search terms, how to combine the terms, and how to make the databases (and other sources) show relevant material even when you don't know how to specify the best search terms in advance. The book's overall structuring by nine methods of searching that are applicable in any subject area, rather than by subjects or by types of literature, is unique among guides to research. Also unique is the range and variety of concrete examples of what to do - and of what not to do. The book is not "about" the Internet: it is about the best alternatives to the Internet - the sources that are not on the open Web to begin with, that can be found only through research libraries and that are more than ever necessary for any kind of substantive scholarly research. More than any other research guide available, this book directly addresses and provides solutions to the serious problems outlined in recent studies documenting the profound lack of research skills possessed by today's "digital natives."
Reimagining Reference in the 21st Century by
Reference service, the idea that librarians provide direct assistance to users, has been a central function of libraries for over a century. Today's libraries are even more complex and intimidating to new users than libraries of the past, and the technical and social contexts in which users experience their library's resources add to this complexity. The availability of a friendly librarian who helps users find materials, search for information on a topic, interpret citations, identify quality information, and format bibliographies has become a standard component of what libraries do. However, changes in technologies, economics, and user populations are causing many libraries to question the need and function of traditional reference services. This book examines how library services meet user needs in the twenty-first century. Many libraries are asking key questions about reference services, such as: Should librarians be on call waiting for users or out in the community promoting the library? Should we assign staff to help users one-on-one or is it more effective to assign them to build and use tools to teach users how to find and evaluate information? Will we continue to purchase commercial reference sources or just use Wikipedia and other free resources on the web? With the proliferation of information available today, how can we help users evaluate search results and select the best resources that they can find? And how do we evaluate the effectiveness of reference services? Through contributions from the leading scholars and practitioners in the field, this volume addresses such issues and how they affect practices in public and academic libraries. In addition, it presents perspectives from the publishing community and the creators of discovery tools. Each section is enhanced by short case studies that highlight real-world practices and experiences.
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