Many personalities surround us everyday. As public servants we must learn to work with different attitudes, cultures and customs. However, no public servant should have to deal with a patron's rude or difficult behavior. If a patron should ever approach a student assistant in a confrontational manner, then the student assistant should get his/her supervisor immediately. Also, if any type of behavior is observed that seems to be threatening, then that behavior should be reported--as witnessed--to the Circulation Desk supervisor.