Many personalities surround us everyday. As public servants we must learn to work with different attitudes, cultures and customs. However, no public servant should have to deal with a patron's rude or difficult behavior. If a patron should ever approach a student assistant in a confrontational manner, then the student assistant should get his/her supervisor immediately. Also, if any type of behavior is observed that seems to be threatening, then that behavior should be reported--as witnessed--to the Circulation Desk supervisor.
An employees personal information including their schedule should not be given out to anyone unless it is work related. If you recieve a request for this information please notify the person requesting it that they will have to contact that employee for that information. This is to ensure that all employees feel comfortable and secure while they are at work.
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