LOCAL CONTACTS:
Type of Problem |
Contact |
Roles in Alma (can’t access information you need to do your job) |
Adam Chalmers, adachal@ufl.edu |
Spine Label Printing |
Library Technology Services Grover ticket (https://apps.uflib.ufl.edu/grover/) for configuration |
Connection Problems (wheels just keep on spinning) |
Email to FLVC Help desk *through liaison if applicable* |
E-Resources |
E-Resources Grover ticket OR Email: er-help@uflib.ufl.edu |
Cataloging problems (records don’t look right) |
Email: catproblems@uflib.ufl.edu |
Fulfillment and Resource Sharing – circulation, ILL, and Course Reserves, oh my |
Christy Shorey, chrshor@uflib.ufl.edu, 273-2831 |
See the FALSC Guide for information on how things should and do work: https://falsc.libguides.com/c.php?g=1007029&p=8475214
FALSC list of known issues: https://falsc.libguides.com/c.php?g=1007029&p=8476372
Known issues list from Acquisitions/Erin: https://guides.uflib.ufl.edu/c.php?g=147512&p=8383403
Staff link - https://ufl-flvc.alma.exlibrisgroup.com/mng/login?auth=SAML&idpCode=UFL
Staff mobile device link - https://ufl-flvc.alma.exlibrisgroup.com/mobile/login?auth=SAML&idpCode=UFL
UF Alma and Primo VE Text Environments (Sandbox) Information
ADDITIONAL RESOURCES: