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Library Technology Services: Remote Resources

Resources from Library Technology Services, for library employees

REMOTE DESKTOP GUIDE

  1. Connect to the internet
  2. Connect to Cisco VPN client
    1. VPN server address is vpn.ufl.edu (and vpn.health.ufl.edu if connecting to the Shands network)
    2. Sign in with your Gatorlink credentials
    3. NOTES
      1. If you do not have the VPN, go to the VPN Page in any browser and sign in with Gatorlink.
      2. Download and run the anyconnect installer appropriate for your device.
      3. Once installed, run the Cisco AnyConnect Secure Mobility Client
      4. Follow the steps above.

*If you have 2 factor authentication enabled, please have your mobile device with you so you can approve the logon through the 2 factor authentication app.

The VPN service is supported by UFIT. If you encounter issues connecting to the VPN service please contact the UFIT helpdesk at  (352) 392-HELP (4357) or helpdesk@ufl.edu . This service is available 24 hours a day, 7 days a week.

  1. Run the Remote Desktop app (Windows)
  • Type mstsc into the search windows on your desktop and run the remote desktop connection application.
  • Type in the name of your computer.
    • Library computer names begin with UFLIBS and end with the serial number. The serial number is the HWID sticker on your PC.

  • You must use the full computer name which ends in .ad.ufl.edu  For example, for HWID 13278, the PC name will be UFLIBS9K4KKH2.ad.ufl.edu

  • Once you have successfully, before entering credentials, click more option. Then enter UFAD gatorlink name and password.
  • When prompted for credentials, use your Gatorlink ID using the format UFAD\Gatorlink.You may need to click on "More Choices" on the following screen to allow you to enter your UFAD\Gatorlink account information.

Loginscreenshot‚Äč

  • In some cases your login may default to a Microsoft, Hotmail, etc. account. If this happens you will need to click on "Use a different account."

  • You may also encounter a authentication/certificate message. If you receive this message, you can click "Yes"

 

  1. Connect to the internet
  2. Connect to Cisco VPN client
    1. VPN server address is vpn.ufl.edu (and vpn.health.ufl.edu if connecting to the Shands network)
    2. Sign in with your Gatorlink credentials
    3. NOTES
      1. If you do not have the VPN, go to the VPN Page in any browser and sign in with Gatorlink.
      2. Download and run the anyconnect installer appropriate for your device.
      3. Once installed, run the Cisco AnyConnect Secure Mobility Client
      4. Follow the steps above

*If you have 2 factor authentication enabled, please have your mobile device with you so you can approve the logon through the 2 factor authentication app.

The VPN service is supported by UFIT. If you encounter issues connecting to the VPN service please contact the UFIT helpdesk at  (352) 392-HELP (4357) or helpdesk@ufl.edu . This service is available 24 hours a day, 7 days a week.

  1. Run the Remote Desktop app (OSX)
  • Download the Microsoft Remote App from the App Store
  • Create a new connection by clicking New
  • Type in the name of your computer.
    • Library computer names begin with UFLIBS and end with the serial number. The serial number is the HWID sticker on your PC.

  • You must use the full name which ends in .ad.ufl.edu  For example, for HWID 13278, the PC name will be UFLIBS9K4KKH2.ad.ufl.edu
  • Signin with Gatorlink name and password.

If you have any questions or need help, please submit a Grover or call 273-2800

  1. Connect to the internet
  2. Install the Cisco VPN app
    1. VPN server address is vpn.ufl.edu (and vpn.health.ufl.edu if connecting to the Shands network)
    2. Sign in with your Gatorlink credentials
    3. NOTES
      1. If you do not have the VPN, go to the VPN Page in any browser and sign in with Gatorlink.
      2. Download and run the anyconnect app.
      3. Once the app is installed, run the Cisco AnyConnect Secure Mobility Client
      4. Follow the steps above

*If you have 2 factor authentication enabled, please have your mobile device with you so you can approve the logon through the 2 factor authentication app.

The VPN service is supported by UFIT. If you encounter issues connecting to the VPN service please contact the UFIT helpdesk at  (352) 392-HELP (4357) or helpdesk@ufl.edu . This service is available 24 hours a day, 7 days a week.

  1. Run the Remote Desktop app
  • Download the Microsoft Remote App from the App Store
  • Create a new connection by clicking New
  • Type in the name of your computer.
    • Library computer names begin with UFLIBS and end with the serial number. The serial number is the HWID sticker on your PC.

  • You must use the full name which ends in .ad.ufl.edu  For example, for HWID 13278, the PC name will be UFLIBS9K4KKH2.ad.ufl.edu
  • Signin with Gatorlink name and password.

If you have any questions or need help, please submit a Grover or call 273-2800

Additional Resources

Recommended resources for remote work

  1. Download, test, and use the VPN and Remote Desktop (instructions on the Remote Desktop section of this page)
  2. Sign-in and test using Zoom from home (on the Zoom tab of this Guide)
  3. Check the guide from UFIT for needed supports.
  4. If applicable:
    1. Forward your office phone to your personal phone (instructions below)
    2. Set an auto-responded on your email noting that you are working remotely
    3. Have a chat system for chatting/messaging your team; options include:
      • Skype for business
      • MS Teams
      • Group texting/messaging in cell phone texting

Forwarding your office phone:

Changing your voicemail greeting:

The Library Middle Managers recommended that Joint Chairs discuss the question of "Are there tools for working remotely that people still need?" in order to provide an exchange of ideas (Oh, our department is using....). In support of this, Library Technology Services created this Google Doc, editable by anyone with a UFL email address and shared with Joint Chairs to help share on tools/methods people are using and for folks to describe what is still needed: https://docs.google.com/document/d/18uS3xOXrWAIiVDpueseNRGDdJwl3qwK900j2-opklmM/edit?usp=sharing

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