Library Technology Services: Remote Resources

See an overview comparison of UF GatorCloud storage options.

Security Notes

If you have data that is restricted (protected health, payment card, etc.) please be sure to check the specifics for the different storage types (see UF data storage selection tool) or check with LTS so we can be sure data is handled properly by the system and your workflows. For your U Drive, as with all UF-supported files, UFIT and LTS always have access. This is required for various needs, including legal and  operational, like moving full user U drives to supervisors for access when employees leave UF. 

Hardware
Home equipment is available for purchase from UF Surplus, an on-campus source for used electronics, equipment, and furniture. 
LTS does not provide support for at home equipment and personal devices, however UF IT does!
Here is a direct link to their remote work help page

Microsoft Software for Faculty and Staff
Active faculty and staff are eligible to purchase one upgrade license of the latest Windows Operating System and
a free download of Microsoft Office 365 ProPlus that can be used on up to 5 computers or tablets and unlimited mobile phones while they are currently working for UF and receiving a paycheck from the University is a free download for UF staff/faculty.
UF Gatorlink VPN Service
The Gatorlink VPN service provides secure remote access to the University of Florida network and makes it appear as if your computer were physically attached to the campus network. By using the Gatorlink VPN client, you may access resources on the UF network that are not typically available over an Internet path.
Support for the VPN and related concerns are through the UF HelpDesk.

Steps to use MS Teams

• Go to Teams and login with your Gatorlink: https://teams.microsoft.com 
• In the top right corner, click "Join or create team"
• Select team type (any are fine, but our groups are most often Staff)
• Select the group privacy
• Add people
  • Owners - please add at least one other owner for each Team you create 
  • Members - you can add as many members as you need to
• Email people to let them know about the new group, and to provide a link to information about MS Teams: 
  • Quick Start Guide to Microsoft Teams Video
  • FAQ link to Microsoft
  • Quick Start Guide PDF
• If wanted, Add Teams files in Windows File Explorer
• Remember to check your notification settings

MS Teams Trainings

• UFIT - MS Teams Training (Various dates, check calendar for upcoming session)
• UF Health IT - MS Teams Training (Various dates, check calendar for upcoming sessions)

UF Zoom

• Login to Zoom using your UF Gatorlink: https://ufl.zoom.us/

  • Once logged in, you will see your Profile page: https://ufl.zoom.us/profile

  • In the middle of your profile is your personal meeting room, which can be used for any meeting at any time.

• Scheduling meetings

  • Use the "Meetings" link to schedule meetings: https://ufl.zoom.us/meeting

• Virtual background

  • Steps for creating a virtual background: https://support.zoom.us/hc/en-us/articles/210707503-Virtual-Background

Zoom Resources:

• Getting started with Zoom
• Zoom Client Download
• Zoom Video Tutorials  
• Zoom FAQ
• You can also record a Zoom lecture
• Zoom service status and updates: https://status.zoom.us/   

Keeping Zoom Secure:

• UF's Keeping Zoom Secure guide
• UF's Quick Settings for Securing Staff Meetings (PDF)

Signing in to UFL-only Meetings

Depending on whether Zoom is running in the background or not, when a meeting is set to require UFL login, you may enter the meeting immediately, which happens now with many folks where Zoom has saved the password. Or, you may need to sign in using your Gatorlink.

Additional Resources for Remote Work
 

• Phone Forwarding
• Jabber
• VPN
• UFIT Remote Work Guide

1. Connect to the internet
2. Connect to Cisco VPN client
   1. VPN server address is vpn.ufl.edu (and vpn.health.ufl.edu if connecting to the Shands network)
   2. Sign in with your Gatorlink credentials
   3. NOTES
      1. If you do not have the VPN, go to the VPN Page in any browser and sign in with Gatorlink.
      2. Download and run the anyconnect installer appropriate for your device.
      3. Once installed, run the Cisco AnyConnect Secure Mobility Client
      4. Follow the steps above

*Please have your mobile device with you so you can approve the logon through the 2 factor authentication app.

The VPN service is supported by UFIT. If you encounter issues connecting to the VPN service please contact the UFIT helpdesk at 
(352) 392-HELP (4357) or helpdesk@ufl.edu . This service is available 24 hours a day, 7 days a week.

3. Run the Remote Desktop app (OSX)

• Download the Microsoft Remote App from the App Store
• Create a new connection by clicking New
• Type in the name of your computer.
  • Library computer names begin with UFLIBS and end with the serial number. The serial number is the HWID sticker on your PC.

• You must use the full name which ends in .ad.ufl.edu  For example, for HWID 13278, the PC name will be UFLIBS9K4KKH2.ad.ufl.edu
• Signin with Gatorlink name and password.

If you have any questions or need help, please submit a Grover or call 273-2800

1. Connect to the internet
2. Install the Cisco VPN app
   1. VPN server address is vpn.ufl.edu (and vpn.health.ufl.edu if connecting to the Shands network)
   2. Sign in with your Gatorlink credentials
   3. NOTES
      1. If you do not have the VPN, go to the VPN Page in any browser and sign in with Gatorlink.
      2. Download and run the anyconnect app.
      3. Once the app is installed, run the Cisco AnyConnect Secure Mobility Client
      4. Follow the steps above

*Please have your mobile device with you so you can approve the logon through the 2 factor authentication app.

The VPN service is supported by UFIT. If you encounter issues connecting to the VPN service please contact the UFIT helpdesk at 
(352) 392-HELP (4357) or helpdesk@ufl.edu . This service is available 24 hours a day, 7 days a week.

3. Run the Remote Desktop app

• Download the Microsoft Remote App from the App Store
• Create a new connection by clicking New
• Type in the name of your computer.
  • Library computer names begin with UFLIBS and end with the serial number. The serial number is the HWID sticker on your PC.

• You must use the full name which ends in .ad.ufl.edu  For example, for HWID 13278, the PC name will be UFLIBS9K4KKH2.ad.ufl.edu
• Signin with Gatorlink name and password.

If you have any questions or need help, please submit a Grover or call 273-2800