Library Technology Services: Home

Contact the Library helpdesk at 273-2800

Library Technology Services Help Desk

• Hours : 7:30am-4:30pm Monday – Friday
• Main Phone Number:  273-2800
• Submit Grover tickets via email to  IT-HelpDesk@uflib.ufl.edu
• Grover Ticketing System for staff related issues https://apps.uflib.ufl.edu/grover/home.aspx
• For public computing issues: https://classrooms.at.ufl.edu/request/
• See the LTS website for information on supported systems, system status, UFIT alerts, and more.

Xerox (Zeno):

• Contact the departmental contact first.  Departmental contacts contact Zeno/Xerox directly, often using “quick links” at the bottom of the PrintSmart webpage. 
• For cartridges, there’s a “supply request’ link: http://info.zenosolutions.com/printsmartsupplies.
• Old Cartridges: Bring old/empty cartridges to Facilities for recycling.