Following compassionate computing practices, LTS liaises and consults with others in the libraries to support development of any potential new projects. Initial requests may be initiated with a meeting, Grover ticket, or other contact.
Depending on the type, size, and complexity of the project, the first step will often be completion of a Case Briefing. The Case Briefing is a communication document to communicate, at a minimum:
- Aboutness of a project
- Goals for a project, and means for evaluating successful outcomes
- Costs, risks, and other concerns
- Technical requirements, recommendations, and timeline
- Foundation for project management planning
- The Chair of LTS collaborates with others to develop the Case Briefing, and with members of the LTS team, as applicable.
- Once the Chair has reviewed and endorses the Case Briefing, the Briefing goes to the Senior Director, who asks any additional questions.
- Once this review completes, the Senior Director presents the Case Briefing to the Dean.
- The Dean's review may surface any further questions and potential approval and prioritization.
- Once approved and prioritized, work is queued or begins, and follows the standard LTS project portfolio for tracking, with regular springs and no less than quarterly reporting.